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1

Introduction

Akinciborg Security ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller: Akinciborg Security, SIRET 891 836 413 00015, based in Metz, Grand Est, France, is the data controller responsible for your personal data.

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Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us when you:

  • Request a quote or contact us through our website forms
  • Engage our penetration testing services
  • Subscribe to our newsletter or communications
  • Communicate with us via email, phone, or other channels

This may include:

Data Type Examples Purpose
Contact Information Name, email, phone, company Communication, service delivery
Business Information Company details, role, industry Understanding client needs
Technical Information Target domains, URLs, infrastructure Penetration testing services
Payment Information Billing address, payment method Processing transactions
Communication Data Email content, support tickets Customer support, service quality

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information:

  • Log Data: IP address, browser type, device information, operating system
  • Usage Data: Pages visited, time spent, referral sources, clickstream data
  • Cookies: See our Cookie Policy section below for details

2.3 Information from Third Parties

We may receive information from:

  • Payment processors (transaction confirmations)
  • Email service providers (delivery status)
  • Analytics providers (aggregated usage data)

2.4 Sensitive Data During Testing

During penetration testing engagements, we may temporarily access sensitive data including:

  • Test account credentials
  • System logs and configuration files
  • Sample data from your applications

Important: We access this data solely for testing purposes and delete it immediately after engagement completion unless retention is required for reporting. We never use client data for any purpose other than the contracted service.

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How We Use Your Information

3.1 Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

  • Contract Performance: To provide penetration testing services you've requested
  • Legitimate Interests: To improve our services, prevent fraud, and maintain security
  • Consent: For marketing communications (you can withdraw consent anytime)
  • Legal Obligation: To comply with tax, accounting, and legal requirements

3.2 Specific Uses

We use your information to:

  • Provide Services: Execute penetration tests, deliver reports, provide support
  • Communication: Respond to inquiries, send project updates, provide quotes
  • Payment Processing: Process transactions and send invoices
  • Service Improvement: Analyze usage patterns, improve methodologies
  • Marketing: Send newsletters, service updates (with your consent)
  • Legal Compliance: Maintain records, comply with regulations
  • Security: Protect against fraud, abuse, and security threats
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Data Sharing & Disclosure

4.1 We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4.2 Service Providers

We may share data with trusted service providers who assist us:

  • Web3Forms: Contact form processing
  • Payment Processors: Stripe, PayPal (for payment processing)
  • Email Services: For sending transactional emails and communications
  • Cloud Infrastructure: Secure hosting and data storage

All service providers are bound by confidentiality agreements and process data only according to our instructions.

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal process (subpoenas, court orders)
  • Government or regulatory requests
  • Protection of rights, property, or safety
  • Investigation of fraud or security issues

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change.

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Data Security

5.1 Security Measures

As security professionals, we take data protection seriously and implement:

  • Encryption: TLS/SSL for data transmission, AES-256 for data at rest
  • Access Controls: Role-based access, multi-factor authentication
  • Secure Storage: Data stored on encrypted, secure servers
  • Regular Audits: Security assessments and vulnerability testing
  • Employee Training: Staff trained on data protection and confidentiality
  • Incident Response: Procedures for detecting and responding to breaches

5.2 Data Breach Notification

In the unlikely event of a data breach affecting your personal data, we will:

  • Notify you within 72 hours of becoming aware of the breach
  • Inform relevant supervisory authorities as required by GDPR
  • Provide details about the breach and steps taken to mitigate harm
  • Offer guidance on protective measures you can take
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Data Retention

6.1 Retention Periods

We retain your personal data only as long as necessary for the purposes outlined in this policy:

Data Type Retention Period Reason
Contact form inquiries 2 years Follow-up, service improvement
Client project data 3 years after completion Legal, warranty, support
Financial records 7 years Tax and legal compliance
Marketing communications Until unsubscribe Consent-based retention
Website analytics 26 months Usage analysis

6.2 Secure Deletion

When data is no longer needed, we securely delete or anonymize it using industry-standard methods to prevent recovery.

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Your Privacy Rights (GDPR)

Under GDPR and applicable data protection laws, you have the following rights:

Right to Access

Request a copy of the personal data we hold about you

Right to Rectification

Request correction of inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data ("right to be forgotten")

Right to Restriction

Request limitation on how we process your data

Right to Data Portability

Receive your data in a structured, machine-readable format

Right to Object

Object to processing based on legitimate interests or direct marketing

Right to Withdraw Consent

Withdraw consent for processing at any time

Right to Lodge a Complaint

File a complaint with your local supervisory authority

7.1 Exercising Your Rights

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

7.2 Supervisory Authority

If you're not satisfied with how we handle your data, you have the right to lodge a complaint with:

CNIL (Commission Nationale de l'Informatique et des Libertés)
Website: www.cnil.fr

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Cookies & Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files stored on your device that help us provide and improve our services.

8.2 Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Required for website functionality Session
Analytics Cookies Understand how visitors use our site Up to 26 months
Functional Cookies Remember your preferences Up to 12 months

8.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

  • Chrome: Settings → Privacy and security → Cookies
  • Firefox: Options → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Privacy → Cookies
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International Data Transfers

9.1 Data Location

Your data is primarily stored and processed within the European Union. However, some service providers may be located outside the EU/EEA.

9.2 Safeguards for International Transfers

When we transfer data internationally, we ensure adequate protection through:

  • Standard Contractual Clauses (SCCs): EU-approved data transfer agreements
  • Adequacy Decisions: Transfers to countries deemed adequate by the EU Commission
  • Privacy Shield (where applicable): For transfers to certified US companies
  • Additional Safeguards: Encryption, access controls, contractual obligations
10

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

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Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

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Marketing Communications

12.1 Newsletter and Updates

With your consent, we may send you:

  • Service updates and announcements
  • Security tips and best practices
  • Blog posts and educational content
  • Promotional offers (rarely)

12.2 Opting Out

You can unsubscribe from marketing communications at any time by:

  • Clicking the "unsubscribe" link in any email
  • Emailing us at [email protected]
  • Updating your communication preferences in your account

Note: You cannot opt out of transactional emails (order confirmations, service updates, security alerts) as these are essential for service delivery.

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California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: What personal information we collect, use, and share
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt out of the sale of personal information (we don't sell data)
  • Right to Non-Discrimination: Equal service regardless of privacy rights exercise

To exercise these rights, contact us at [email protected]

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Data Protection Contact

For questions about this Privacy Policy or our data practices, contact:

Data Protection Officer
Akinciborg Security
Email: [email protected]
Address: Metz, Grand Est, France
SIRET: 891 836 413 00015

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

15.1 Notification of Changes

  • We will post the updated policy on this page with a new "Last Updated" date
  • For material changes, we will notify you via email or prominent website notice
  • Continued use of our services after changes constitutes acceptance

15.2 Review Regularly

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

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Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you. All penetration testing and security assessments are performed by human security professionals.

17

Your Consent

By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

For processing that requires explicit consent (such as marketing communications), we will obtain your clear, affirmative consent before proceeding.

Remember: You can withdraw your consent at any time by contacting us. Withdrawal of consent does not affect the lawfulness of processing before withdrawal.

Privacy Questions?

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data:

Email: [email protected]

Company: Akinciborg Security

SIRET: 891 836 413 00015

Location: Metz, Grand Est, France

We will respond to your request within 30 days as required by GDPR.